FAQ

About Us

How safe is your website?

How can I contact you?

What makes your products unique?

What currency do you accept for payment?

How do you calculate tax on my order?

Is buying on-line safe?

Order, Shipping and Delivering

How do I order an item from you?

How can I place an order on your website?

How do I cancel an order?

How do I modify my order?

Where do you ship to?

Do you ship outside the US?

How much does shipping cost?

How long will it take to receive my order?

What do I do if I receive the wrong parcel?

Warranty and Return Policy

How can I request a return?

What warranty is on my orders?

Toner, Ink, Cartridges, Waste Cartridges, and Drum

What is the difference between toner and ink

How do I know if my toner or ink needs replacement?

How do I replace my toner cartridge?

How many ink cartridges do I need for my printer?